My Internship Journey with XpertLearning

My name is Noor Abdulrahim and I’m from the United Arab Emirates. I am a senior Marketing student at the American University of Sharjah and was an intern at XpertLearning for three months.

In March, everything seemed to be going as planned. I started my senior year with flying colors and was hoping to land myself an internship to gain some on-hand experience with the professional world. However, when April came around, everything changed and most of us were living in the unknown, unsure of what would happen in the next few days and weeks. With the news of many employees losing their jobs or being furloughed, most students were frightened with the prospect of not landing an internship and thus delaying their graduation. Thankfully, XpertLearning came through and was my saving grace in a time when most companies were not entertaining the idea of taking interns in.

I chose to do my internship with XpertLearning because they were the only company to reach out to me and provide me with a compelling proposition to work at the company. They showcased a genuine interest in helping me grow as a person and a future marketer. As someone who never worked in the business and/or marketing field professionally prior to this, I had fears that I would struggle with the transition from being a student to an employee. Fortunately, my mentors and colleagues made the transition seamless and explained every process along the way to ensure that I was on the same track as them.

As a Marketing intern, my main task was preparing content for our social media pages. In addition, I took part in conducting research for the firm, creating and aiding in the creation of monthly newsletters, writing blog entries, accumulating information for our internal website pages, as well as creating images for our social media pages. This allowed me to integrate my creativity with my love for writing and research into my daily professional life.

After three months of working at XpertLearning, I have learned a substantial amount. Firstly, I got a glimpse of what it felt like working in a professional environment, even though I was working from home. Secondly, I learned how to organize my time more efficiently to ensure that I complete tasks on time. Both of those takeaways will help me in my professional and academic life for years to come! For many of us, this was our first glimpse into working remotely. However, it did not seem like it was their first rodeo, given how well they handled me and the internship as a whole. I can only preach the gospel about my time here, and I’m so thankful for XpertLearning since they took me on at a risky time. I will definitely hold these past three months, XpertLearning, and their entire team close to my heart for the rest of my life for trusting me, taking me into their bubble, and contributing to my growth as a person and a professional.

Noor Abdulrahim

Why Digital Badges Should be Considered in Your eLearning Strategy

In this day and age, learners are eager to show off their newest skills to their social media community. Most of the time, it comes in the form of shareable online certificates. In a professional world that is extremely competitive, employees are constantly reskilling and new skilling in order to grow and have the ability to do multiple jobs at once. These certificates are physical proof that they have put the time and effort required for developing themselves and their skillset. This is when Digital Badges comes into play.

A Digital Badge is a verifiable, sharable, and visual image that represents the completion of certain courses. These badges could be shared on various social media pages, such as Twitter and LinkedIn, to showcase your new skillset to your connections. It contains metadata within a Blockchain that validates and states who earned the certificate, when they earned it and for what course. In essence, Digital Badges motivate and encourage learners to continuously expand their knowledge and skills and drive learning engagements.

Digital Badges follow the 3P’s: they are personalized, progressive and portable. In this segment, we will explore how the implementation of Digital Badges are considered a crucial feature for your eLearning strategy.

  1. Digital Badges engage and motivate learners. It aids learners in having a complete history of what they have learned throughout their lifetime. It is extremely hassle-free, as you could download your Digital Badge no matter where you are in the world. If you published it on your social media pages, you will never have to worry about losing an authenticated badge that verifies your knowledge.
  2. It provides learners with an opportunity to share their accomplishments in the digital world. More often than not, you will find at least one certificate of completion while scrolling through LinkedIn. Digital Badges allow learners, who have invested their time into their growth and development, to showcase their accomplishments to their network, as well as potential employers who might be browsing their page looking for the perfect candidate to fulfill a vacant role.
  3. Digital Badges can be independently verified. A common hassle for employers is verifying a potential candidate’s certificates. With physical forms, it is quite simple to fabricate information and would require a few hours of an employer’s time to reach out and validate the information. However, with the introduction of Digital Badges, all that worry is no longer present. Employees can access the metadata in each Digital Badge to verify who completed the course when it was completed and they could even retrieve the course content and learning outcomes. In addition, the badge can be verified outside of the platform it was earned from, making it easily accessible to the employer.
  4. It encourages continuous learning to eradicate any skills gaps and effectively promote a learning culture within the organization. Learners thrive over recognition and rewards upon completing an arduous task, which further highlights the importance of implementing Digital Badges in your organization. When employees witness the recognition others receive after taking a course or learning something new, they will feel inclined to do so as well. This cycle will encourage all employees to invest time into sharpening their skill set and their growth. Organizations that utilize and accept similar forms of recognition are creating an environment of continuous learning, growth, and collaboration.

As of February 2020, our partner Skillsoft has announced that Percipio courses will begin handing out Digital Badges to learners who have completed their courses.

Digital Badges

This will provide them with the opportunity to share their accomplishments with their friends and colleagues. These badges are always accessible to the learners, no matter where they are in the world, and even if your course expires.

If you need more information on our courses with Digital Badges and how it works Request a Demo

Noor Abdulrahim

Launch Of Our New Website and Sub-brand XpertCareers!

We are delighted to announce the launch of our new website,, a sub-brand of XpertLearning! It’s another step in our plan, to help you turn your aspirations into learning goals. The portal features the latest look, easy course information, and user-friendly navigation for you to look quickly and buy online.

XpertCareers is part of the region’s leading eLearning solution provider, XpertLearning. At XpertLearning we train more professionals than any other training provider through our business-to-business agreement. Our goal with XpertCareers is to provide individuals and SME’s with easier access to a portfolio of highly demanded courses and give user-base purchase options.

This new site explains Who we are, What courses we offer, Description and Resources that give the program outline, and our most popular courses that are in demand. Our courses are packaged with access to multiple subjects from:

  • Digital Transformation
  • Leadership
  • Technology & Development
  • Business courses
  • And many more…

These collections give you great value for money. The courses are highly recommended and popular among organizations for their employees’ learning paths and career growth.

We hope this new website will help you with your career goals and aspirations.

We can’t wait for you to visit our website For easy access to the website, you can also click on the button ‘BUY COURSES ONLINE’ on the top right of this page. If you have any questions or feedback, please let us know by emailing us at:

Compliance Training Is Not Always Boring

It is that time of the year, where every employee must tick the mandatory courses in compliance training. Some prefer to take the training online while the rest choose offline. Whichever way it is, Compliance Training is fun, says no one ever.

No matter which industry your organisation fits in, legal and regulatory compliance is vital both for the organisation and the employees. Research has shown the positive change the training could bring about some of the large and most successful organisations, especially in this region. Improper or insufficient training could lead to the breaking of laws by the employees and might be costly for the organisation.

Therefore, it is the responsibility of all the organisations in our region to keep their employees trained and this should be recorded, maintained and managed effectively.

Compliance Training is mostly content loaded, not always engaging, no matter how many times it is delivered. Few organisations still cling onto a lecture-based format that the employees fail to appreciate regarding it as boring, a waste of time or even irrelevant. The question then becomes, how do you structure a strategy for Compliance training?

Nowadays we have Learning Management Systems to spice things up. Whether your compliance training budget is small or large, there are plenty of ways to make your training sparkle and stick. Engaging content and instructional design are the key ingredients. Add a pinch of gamification, social learning, and narrative format and your audience will absolutely devour it.

Off -the -shelf, bit-size eLearning courses work well in this scenario, however, there are a few limitations. In this case, customized eLearning programs would work well to suit your organisation’s needs.

Our Compliance Solutions provides a full suite of customizable compliance training solutions that help organisations mitigate risk and enable employees to make the right decisions. Click Here to Learn more and request a demo

Paul Michael Gledhill – CoFounder, XpertLearning

Affordable Leadership Program in Middle East

“Before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others” – Jack Welch

Let me start off by quoting one of the most powerful quotes on leadership. That’s how important the right leadership is for the success of any organization and its people. And to bring in the success that you dream of you need to have the right people, the right leaders at the helm. This can definitely be achieved by molding your leaders by offering them the best development programs.

We all want to learn from a top leadership institute, the likes of Harvard, Wharton, London Business School, etc. It would be great to get a degree, diploma or any leadership training that would be brought to you by the best institutes that are available in the world. Sadly, for most of us, this is in the wildest dreams. However, these days with the advent of more and more e-learning it is feasible to be able to access the same sort of content online anytime, anywhere and by the way, this methodology is much more affordable too. “As a graduate of two online leadership schools I strongly recommend online as an option for the cost conscience leadership learner”- says Paul Michael Gledhill, Co-Founder of XpertLearning.

With the new Skillsoft Leadership Development Program(SLDP) you can get access to some of the new competencies within the leadership framework. This program helps organizations in their efforts to develop leaders by providing a scalable, cost-effective, and engaging leadership development experience designed for the modern, digital learner.

The solution is comprised of courses covering 20 of the most critical leadership competencies. Courses average 60 minutes of video-based instruction, each comprised of short 5-8 minutes’ video segments. In addition, learners benefit from an introductory reflective question for appropriate set up, knowledge checks throughout the topics, and a final post-course assessment. The program is designed to cover:

  • Women in Leadership
  • First-Time Managers
  • Individual Contributors and also Executive Education in general so that your top executives can get the information they need to be delivered in an effective, efficient manner.

To learn more about the Leadership Development Program, contact us at to book a demo.

XpertLearning Team

XpertLearning featured in ‘SEWA 30 Management Tips on Customer Delight’ Book

We are delighted to be part of the top 30 customers selected by Sharjah Electricity & Water Authority (SEWA) for their recent publication ‘Top 30 Management Customers Tips’ and share our views on Customer Service and Excellence. 

SEWA 30 Management Tips on Customer Delight is a treasure trove of a wealth of knowledge garnered from years of experience and research of industry thought leaders.

The purpose of this publication is to collect thoughtful insights or tips from globally experienced top professionals.  This book ​entails the secret recipe of the most effective customer experience leaders, providing prescriptive guidance for how to infuse customer-centricity in any organisation.  We are listed on page 47- #21 in this online version of the book attached (click here) as Paul Michael Gledhill – Co-founder, XpertLearning shares his tip on Customer Success.

We value our relationship with SEWA and would like to thank H.E. Dr. Rashid Alleem – Chairman, Sharjah Electricity & Water Authority, to have our views included in this publication and be part of the interactive zone.


XpertLearning supports UAE based F4 driver

Croft Circuit near Darlington in North Yorkshire was the venue for Round 4 of the British F4 Championship, the weather served up both blue skies and torrential rain over the weekend meaning that the XpertLearning sponsored driver, Alex Connor, had a steep learning curve in what is only his third race meeting. 

Alex was not phased by the conditions and started strongly, securing his highest Qualifying position of the season so far. The first race took place in warm sunshine and Alex ran with the leading pack all race finishing 7th overall and taking 2nd place in the Rookie Cup race. By contrast, the second race 3 hours later, was abandoned after less than 2 laps as torrential rain made conditions too dangerous to race. Sunday’s Race 3 had everyone cloud watching as rain was forecast, luckily it stayed dry and Alex had another strong race finishing sixth overall and gained another Rookie Cup podium, this time in Third Place.

The championship moves to Oulton Park in Cheshire for Round 5 at the end of June and XpertLearning will once again be supporting this talented young driver as he builds on his experience and looks to battle for that first overall podium finish. 

Please click here for live updates of the race on 29th/30th June 2019.


XpertLearning Sponsors F4 Racing Driver

XpertLearning the online learning, talent and performance consultancy based in Dubai has sponsored the up-and-coming F4 Driver, Alex Connor.

In a move to sponsor local sports people at grass roots level in the UAE, XpertLearning will be flying the flag for Alex Connor, a UAE born British driver as he battles to win the most coveted prize at the British F4 Championship this season.

Alex has been chosen by Arden Motorsports to race in the British F4 Championship certified by FIA – powered by Ford EcoBoost. It is the UK’s premier single-seater series, the only championship open to 15-year-old drivers and the first step on the FIA single-seater pyramid to F1. The British F4 Championship has established itself as the place for junior drivers from around the globe to embark upon their single-seater careers and make their first strides to F1.

Co-Founder of XpertLearning Paul Michael Gledhill said, “We are delighted with the sponsorship deal which allows us to proudly display our logo on not only Alex’s helmet but also on the racing car. I think there are great opportunities for regional companies like us to support local talent in sport and improve their brand equity.

Always thrilled and excited, let’s hear what Alex had to say, ” It’s a real honour to be racing in such a prestigious championship, especially being based in Dubai. There are 10 Rounds this season, but unfortunately, I was not able to race in the first Round at Brand Hatch, as I was too young by four days!
By the second Round at Donington Park I had turned 15 and was able to race. It was an amazing start to my Rookie Cup championship, with two second place finishes and my first win. The racing was close and very intense, but I really enjoyed it. I can’t wait until the next Round. “

Alex’s next race is at Thruxton in Hampshire on the 17th and 18th May 2019. “Everyone here at XpertLearning wishes him the very best of luck and we look forward to him bringing some of his trophies to the office!” added Paul.


Ejadah Asset Management Group Launches “ADVANZ” their eLearning program.

“Progress is not in enhancing what is, but in advancing toward what will be

Drawing inspiration from the quote by writer, poet, and artist, Khalil Gibran, Ejadah Asset Management Group proudly introduced their eLearning portal, “ADVANZ” on April 8, 2019 at the Head Office. With the aim of advancing employee capability development, they worked with XpertLearning to launch their newest Digital Learning initiative, leveraging from several decades of experience of learning technology leader, Skillsoft.

 Mr. Hussain Ali, Chief Executive Officer, strongly supports the idea of making Ejadah a learning organisation. Together with the leadership team, employees gathered for a quick, informative, and impactful session to debut ADVANZ. Echoing the sentiment of the value of Digital Learning courses was Mr. Tarek Nizameddin, Senior Executive Director – Commercial, he goes on to highlight that online courses and flexible learning are very beneficial.

Mr. Kiran Jacob, HR Director, spoke about the aims of the organisation to support individuals by developing their skills and thanked the team responsible for launching the initiative.

Mr. Paul Michael Gledhill, Executive Director and Co-Founder of XpertLearning, told a story about the 16-year journey of eLearning in the region and the best practices that helped organisations Digitally Transform their learning. 

ADVANZ houses a plethora of eLearning courses, resources, and videos on Business Skills. Most of these courses are aligned to certifications so the learners earn credits, PDUs, CPEs, etc. Personal Development plans are also going to be rolled out to the individuals so that it may cater to their specific needs. The reaction was testament to the hard work put in by the team in carefully curating the learning content made available in the library—everyone was pumped!


The celebration was capped off with photobooth snaps and celebratory cupcakes, with the participants’ excitement about this brand-new initiative that will help them advance themselves to a successful future.

-Katrina Bituin, Learning Consultant-XpertLearning

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