Six Benefits of Blockchain for Higher Education

Since the emergence of Blockchain in 2008, the technology has gained adoption in several sectors, such as finance, supply chain, and tech. The situation is different in the higher education sector, though, where it has taken Blockchain significantly more time to gain adoption, for reasons not entirely unjustified. Despite the slow start, Blockchain adoption has been recently gaining momentum in the higher education sector.

In this blog post, we’ll explore what Blockchain is, its different use cases in higher education, its current adoption, and the challenges facing its wider-scale implementation.

what is blockchain technology

What is Blockchain?

Blockchain is a technology that is used to securely store and track transactions. The Blockchain starts with a transaction that is sent to a decentralized network of computers, which verify the authenticity and validity of the transaction based on agreed-upon rules. Accordingly, the transaction gets securely stored in the network with a clear time stamp.

A list of successive transactions creates a block, and a list of successive verified blocks creates the Blockchain. One of the greatest benefits of this mode of verifying and storing data is that it is decentralized and immutable. In other words, once the transaction is stored in the Blockchain, there is no deleting or tampering with it.

use of blockchain technology

The Uses of Blockchain in Higher Education

The decentralization, security, and immutability of data stored in the Blockchain help it present the higher education sector with many benefits that can promise to usher in the age of University 2.0. Here are some of the top uses of Blockchain in higher education.

1. Tamper-Free Credentials

The process of issuing and verifying university credentials is often time-consuming and comes with high overhead to both universities and employers. Even worse, they sometimes find themselves presented with forged credentials which may sometimes go unnoticed, risking giving opportunities to undeserving individuals. With Blockchain, the immutability of the recorded transactions makes the digital credentials stored in the chain tamper-free and saves employers and universities a huge administrative hassle.

2. Life-Long Learning Support

One of the key benefits of Blockchain is the multi-user experience that the platform enables. By alternating between public and private keys, students can choose who can simply view their credentials and who can add to them. This makes possible the creation of a digital repository that stores all of the student’s credentials, obtained from different institutions, in one place and enables the tracking of the student’s learning journey long after their university graduation. For example, in the United States, the Massachusetts Institute of Technology (MIT) has pioneered the use of blockchain-based credentialing. Working with a company called Learning Machine, MIT has developed “Blockcerts,” a technology for creating, issuing, viewing, and verifying blockchain-based certificates along the student’s lifelong learning journey.

3. Smart Contracts

The decentralization and the immutability of the chain also enable the automatic enforcement of contracts. By leveraging smart contracts, higher educational institutions can automate the tuition payment and financial aid processes. This would not only save universities time but also guarantee transparency and eliminate any fraud opportunities. According to a paper published by Oracle, a few higher education institutions worldwide have already started accepting Bitcoin in their campus stores such as MIT and the Georgia Institute of Technology.

4. Intellectual Property (IP) Protection

One of the key challenges that the higher education sector is facing in the Web 2.0 world is the possibility of intellectual property infringement. With users being able to post and share research, papers, and books anywhere at any time, Blockchain technology offers a viable solution to intellectual property disputes. Since all data stored is time-stamped and can be clearly tracked to its original user, the intellectual property generated by higher educational institutions can be protected and secured.

5. Scientific Research Integrity

Higher educational institutions continue to find their job of guaranteeing the integrity of research work presented to them challenged as more information-sharing technologies emerge. Blockchain, on the other hand, is one of those technologies that can greatly assist university faculty in verifying the source of research and the authenticity of its origin, thus, ensuring scientific research integrity.

6. New Studies & Research Frontiers

With Blockchain deemed by Holon IQ as one of the four breakthrough technologies in the system of education, Blockchain is now the subject of many courses and research projects in higher education institutions. In fact, a recent study found that 42% of the world’s top 50 universities now offer at least one course on cryptocurrency or Blockchain. Moreover, as the importance of Blockchain as an emerging technology rises, it is expected that full university majors will be dedicated to the study of Blockchain and its applications.

Challenges to Blockchain Adoption in Higher Education

Despite the huge positive impact the technology presents, there are still few challenges that continue to make it hard for Blockchain to go mainstream in the higher education sector.

– Legal & Regulatory Challenges

The international nature of Blockchain transactions makes them impossible to be governed by the laws and regulations of one jurisdiction alone. This gives rise to the need for a better, more internationally coordinated effort to regulate the technology.

– Training Challenges

Due to its multiple uses and access keys, users expected to gain the most benefit from the technology still require some level of training to be able to fully realize its benefits. This prerequisite poses a challenge to its wider-spread adoption. Moreover, there is still not sufficient awareness about the technology and its uses among many key players in the higher education sector. In fact, research published in the European Journal of Contemporary Education shows that when asked if they know about Blockchain technology, 43% of Russian higher educational institutions’ representatives did not know what it was.

Transition to Blockchain in Your Higher Education Institution

Despite these challenges, Blockchain is still expected to be centerstage in the technological infrastructure of the university of the future. If you’re interested in knowing more about how you can make the transition to Blockchain or are interested in viewing a live demo, you can check out the Blockchain solutions for education by our partner, Educhain.

Educhain has been the Blockchain platform of choice for 5 out of the 6 universities selected as part of Phase I of the UAE’s University E-Attestation Service roll-out. If anyone can help you understand how Blockchain can benefit your institution, it is them. Start your journey with Blockchain now.

 

Learning Technology Made Easier: LMS Vs. LXP

If you work in the learning industry, you must have come across the terms LMS and LXP. While the term LMS has been in use in the L&D industry since 1990, LXP, on the other hand, is a relatively new term, surfacing only in 2012. But what is the difference between the two? And which is better for your organization?

In this blog post, we’ll be exploring just that and presenting you with a shortlist of the top commercially-available applications of both.

What is the main difference between an LMS & an LXP?

An LMS is a learning management system focused primarily on allowing organizations to upload and assign learning courses to employees. Learning management systems allow organizations, also, to track the completion of courses. An LXP, on the other hand, is a learning experience platform. As the name implies, it is less focused on ‘managing’ learning, and more focused on upgrading the users’ experience of learning. LXPs provide learners with more flexibility allowing them to explore learning options and make learning decisions for themselves, all the way while collaborating and engaging with other learners.

 

Key Differences between LMSs & LXPs

There are main differences between LMSs and LXPs, which make each have its own distinctive applications. 

1. Who’s in Control?

LMSs usually give more control to L&D admins, enabling them to assign courses to learners, set completion dates, track completion, and generate completion reports. On the other hand, LXPs give more control to learners. In an LXP, learners can explore a wide array of content in several formats, select the ones they like, and may, even, curate their own learning paths. In an LXP, the learner takes the wheel.

 

2. What type of learning courses are covered?

Although not a rule, LMSs have traditionally been used to deliver content that is more focused on mandatory or compliance training. Being administered by L&D admins, for the most part, who may not necessarily be fully familiar with the specific skillsets required for the individual roles in their companies.

LXPs, on the other hand, are more often used to drive reskilling and upskilling programs. Due to their excellent use of user data analytics, LXPs can create skill taxonomies for every role in any company and can make content recommendations for users, accordingly, based on their roles. Moreover, since most learning on an LXP is learner-initiated, most learners tend to focus their learning efforts on acquiring skills rather than checking company boxes.

 

3. What Type of Content is Featured?

An LMS usually features content in a SCORM format, which means that content is usually presented in very limited modalities since SCORM is by nature a rigid set of guidelines. Contrary to this, LXPs use an xAPI technology that allows content upload and curation from all different sources and modalities. In other words, in an LXP, learners can enjoy a wide array of content. They can hop from taking a micro-learning video to answering a quiz, then to reading a publicly-available blog post.

 

4. How is Data Analytics Used?

Both LMSs and LXPs provide powerful data-based solutions. An LMS provides powerful analytics regarding learning tracking and completion. LMSs are also powerful in assigning the right mandatory programs to each employee level in the company. LXPs, likewise, provide powerful analytics but center more on content rating, content use, and skill or competency rating per employee. An LXP, also, uses learner data, coupled with the power of artificial intelligence (AI), to provide more accurate content recommendations, personalized paths, and, most importantly, company-wide and individual-level skill mapping and level reports.

 

5. What Learning Methodologies are Utilized?

LMSs are suitable for structured, formal learning, that are formally and expert-generated. LXPs, on the other hand, are more suitable for self-learning, supported by social learning. This is because LXPs enable user-generated content and enable social collaboration through forums, content sharing, and posting of likes and comments on consumed content. LXPs are also ideal for microlearning formats, making them perfect for ‘learning in the flow of work’.

 

So which is better: an LMS or an LXP?

There is no option that is fundamentally better than the other. It all boils down to your organizational needs. If your L&D objectives are focused on mandatory and compliance training and you would prefer a more centralized approach, an LMS would do the job for you. If you are building a decentralized learning strategy where employees take ownership of their own learning and you are more geared towards skilling programs, then an LXP could be the better choice for you. 

Needless to say that you can, definitely, have both an LMS and an LXP since they are, inherently, integrative, not mutually exclusive. In fact, some of the top companies in the world  opt for such integrated solutions.

 

Our Top LMS and LXP Partners in the Market

If you work in L&D, you probably know that the options are huge. So, to make things easy, we have compiled a shortlist of the top LMSs and LXPs for you.

Cornerstone OnDemand

Founded in 1999, Cornerstone OnDemand, popularly known as CSOD, is one of the world’s leading LMS & LXP providers. 

  • LMS: The company’s LMS is a unified platform that helps you govern, assign, automate, and track all required training. With Cornerstone LMS, you can boost productivity with version management and seamless inline content workflows. The LMS also features its own application, enabling employees to learn anywhere anytime. 

 

  • LXP: CSOD’s LXP EdCast, is an AI-powered Learning Experience Platform (LXP) that helps you democratize learning and skill-building for your organization by giving employees access to hyper-personalized expert content in the flow of work. With EdCast, you can embed learning in the moment of need inside the apps you already use in your organization.

 

Skillsoft Percipio 

With more than 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology & Development, Digital Transformation, and Compliance. 

Their flagship product, Percipio, is an LXP that features curated, immersive, and engaging skill-building content delivered when and where you need it — almost like the Netflix of L&D!

 

Totara

Dubbed a talent experience platform, Totara features an LMS, an LXP, and a talent management platform, that, when combined, unleash a world of amazing data-based opportunities for employee growth. As such, Totara combines skills and performance development to create lasting employee success and personalized learning paths.

Totara offers three main products:

  • Totara Learn– an LMS that enables you to assign and monitor learning progress 
  • Totara Engage– an LXP that provides formal and social learning environments, uniquely branded and personalized to enable a distinct user experience for different departments, teams, and organizations.
  • Totara Perform– a talent management system that enables you to set performance objectives, track employee performance, identify your company’s top talent, and create succession plans. 

 

Open LMS

As the name implies, Open LMS is an open-source LMS designed to deliver an effective and engaging learning experience. As the largest commercial Moodle provider in the world, they help organizations deliver great learning experiences without complexities that allow administrators and L&D managers to focus on creating a quality, robust learning culture.

 

Get the Solution that Works for You

This was the difference between LMSs and LXPs in a nutshell. If you’re interested in knowing more about these solutions or would like to view a live demo, you can contact us at enquiries@xpertlearning.com.

 

The New Tech Face of Higher Education

Technology has had and continues to have a great impact on almost all economic sectors. And the higher education sector is no outlier. Although long considered to be one of the most traditional sectors of the economy, the higher education sector has rapidly developed in recent years to adapt to the rise in technology use.

In this article, we explore the key technologies affecting higher education, their impact, and how educational institutions can best maximize their benefits.

The Key Technological Trends in Higher Education

The trends affecting higher education are as many as the emerging technologies themselves. However, to make things simple, the 2023 EDUCAUSE Horizon report has made a concise list of the technological trends that are expected to have a significant impact on the sector.

Predictive Artificial Intelligence (AI)

Predictive artificial intelligence is the technology that enables machines to employ learning processes, as humans, and, thereby, employ decision-making. Examples of predictive AI are recommendations in video streaming platforms such as NetFlix or social networking platforms such as Facebook. You may think, ‘What does predictive AI have to do with education?’ A lot! By using predictive AI, educational institutions can use learning analytics to recommend the suitable type of learning content, exercises, and activities to learners, thereby, providing learners with unique, personalized learning experiences.

Generative Artificial Intelligence (AI)

This is not your standard AI; this type of artificial intelligence enables the generation of near-authentic text, images, and audio, almost similar to the outcome of human creation. Think ChatGPT, for example! This technology is expected to have a great impact on higher education as generative AI can help learners and faculty translate material instantly, get ideas when they feel ‘stuck’, and generate manuscripts, proposals, assessments, etc. fast. By using generative AI, learners and teaching faculty can spend the time saved on mundane tasks to focus on more cognitively challenging learning activities.

Mixed Learning Modalities

Higher educational institutions started adopting different learning modalities for more than a decade now. The learning modalities used have been face-to-face, on-site, in-person, blended, hybrid, online, remote, distance, and more. What’s new now is that universities are offering a combination of these modalities within the same course. In other words, a single course could have some sessions on-site, others one-on-one in-person, and others online, with exercises submitted through the learning management system (LMS). This helps increase access to learning for students from various locations and students with disabilities, and, most importantly, broadens the students’ learning environment as they learn to access knowledge from a wide variety of sources.

HyFlex

HyFlex stands for hybrid and flexible. And although it may seem just the same as mixed learning modalities, it is actually different. HyFlex means that for the same course, students get the flexibility of attending it all online, on-site, or blended. The rise of HyFlex in the higher education sector has a great impact on accommodating a larger student population that has to balance between studies and work or family responsibilities. It also helps increase efficiency in the learning process as students prefer to use commute time in maximizing learning time.

The Technological Trends Still In Infancy

Although technologies such as Augmented Reality (AR), Virtual Reality (VR), and 3D Printing are no new advancements, these technologies are rendered still hard to adopt in the higher education sector. This latency for adoption may be attributed to the relatively high cost of the deployment of these solutions. 

Nevertheless, it is estimated that these technologies can play a huge role in improving STEM education by enabling the creation of virtual or remote labs and creating virtual tours and study props in almost an instant. In fact, a study by McKinsey shows that 37% of higher-ed students are “most excited” about the technology’s potential in the classroom and 88% of them believe AR/VR will make learning more entertaining. And while the impact of these technologies on learning is still not proven, some data looks promising. For example, in a recent pilot study cited by McKinsey, students who used a VR tool to complete coursework for a STEM subject improved their subject mastery by an average of two letter grades.  

Capitalizing on Technological Trends in Higher Education

It is clear that these technological trends are broadening students’ learning environments, opening ways for students’ collaboration, freeing faculty time to build more authentic connections with students, increasing higher educational institutions’ efficiency, and reducing admin expenses. However, for institutions to make the best use of these technologies, there are some factors they must bear in mind.

Building Students’ Metacognitive Skills

With the wide variety of content that students can access inside and outside the classroom — instructor-provided or peer-shared— students must develop the skills to learn how to select information, organize it, critically analyze it, and put it to good use. Teaching faculty, on the other hand, must re-imagine ways of assessing students’ skills. Rote memorization and basic knowledge of concepts are skills no longer valued in the age of generative AI. This requires teaching faculty to develop new ways of assessing the skills that will actually matter in the future such as critical thinking and application.

Adding Sense, Ethical Judgement & Cultural Meaning

Similarly, in the age of generative AI, information will be much easier to access than ever before. The well-educated student’s task becomes adjusting knowledge to meet their contextual and cultural demands. Therefore, universities that wish to make the best use of these current technologies must develop their students’ skills in these contexts. Moreover, these technologies also give rise to questions on intellectual integrity and AI bias. Universities should also ensure to include relevant guidance in their courses to students on these matters.

Teacher & Student Training

Although both learners and teaching faculty are enthusiastic about adopting new technologies in the learning experience, technology adoption can sometimes be a strain, especially on less technically adept lecturers or students with no or minimal access to internet-connected devices. Moreover, even the tech-savviest of students need encouragement and motivation to make the time to access and use university platforms. Therefore, if you wish to make the best use of these technologies, your university must create programs for student and teacher orientation and assistance. 

Transform Your Educational Institution With High Tech

These were the main key technological trends affecting the higher-ed sector and how you can best capitalize on them. If you’re interested in knowing more about how tech can transform your educational institution, you can check out our academic solutions here.

 

 

A Blueprint for Workforce Transformation

The rapid evolution of technologies, demographic shifts, and ever-changing macroenvironmental factors are giving rise to a multitude of disruptions that are changing the way we work. In response to these shifts, organizations need to equip their people with the tools and skills necessary to navigate this evolving landscape.  Continue reading “A Blueprint for Workforce Transformation”

Gender Equity in the Workplace

In 2022, the World Economic Forum reported the Global Gender Gap Index to have reached 42.7%, the highest gender parity score ever. This means that more equity is taking place between men and women in professional, technical, and leadership roles. And as much as this score signals positive progress, there is still a long way to go before gender equity can be fully achieved. In fact, the Global Gender Gap Report of 2021 estimates that with the current rates of progress, it might take 135.6 years for the gender gap to close. 

So, although great progress has been made, there is still a significant disparity and still much that can be done to bring about more gender equity in the workplace. In this article, we will help you get an insight into the current state of gender equity and what you can do to improve the stats in your organization.

The Top Manifestations of Gender Inequity

Gender inequity in the workplace manifests itself in many forms, infiltrating the entire employee lifecycle, starting from hiring and going all the way to assuming senior leadership roles.

A Clog at the Beginning of the Pipeline

In most workplaces, gender inequity starts at the beginning of the pipeline, with gender targeting being commonly practiced in job ads. According to a study by Ashoka University in 2021, approximately 4.5% of job ads have an explicit female preference while 3.8% have an explicit male preference, with job titles such as ‘telesales’ and ‘office executive’ occurring frequently in female-targeted jobs while titles such as ‘delivery boy’ and ‘sales executive’ commonly targeting men. These findings confirm that employers consciously prefer specific genders in specific roles and do not shy away from explicitly expressing these preferences. Such a practice negatively impacts gender equity in the workplace as it deepens existing occupational gender stereotypes at the beginning of the pipeline. 

Furthermore, research shows that word choice in job ads can have a strong impact on perpetuating gender inequity at the beginning of the funnel. The research conducted by Havard Kennedy School shows that words such as ‘competitive’, ‘dominant’, or ‘leader’ invite more male candidates to apply to jobs, while words such as ‘support’, ‘understand’, and ‘interpersonal’ invite more female candidates. Unfortunately, including such gendered wording in job ads is still commonplace practice today. 

Studies also show that mothers, and women of childbearing age, are less likely to receive a callback from hiring managers, even when their résumés are identical to the résumés of male applicants or childless women. All these factors signify a clog in entry-level positions that makes men and women start out on an uneven playing field.

The Broken Rung

What is more staggering is how less women get promoted from entry level roles to first-line management roles. Research by McKinsey shows that while women, in the United States alone, account for 48 percent of entry-level hires, they account only for 38 percent of first-level managers, shedding light on a broken rung in the pipeline to career advancement and senior leadership roles. Women need to work harder to be considered for their first managerial roles, compared to men, are set to higher standards, and often suffer the microaggressions of being mistaken for a junior or being considered not qualified. 

The challenges women face to get an opportunity to gain access to their first managerial roles worsen as they move upwards, with research showing that as they move upwards, for every female director being promoted to the next level, two choose to leave their organizations after facing stronger headwinds than men derailing their promotions and some leave simply seeking more DEI-focused work cultures. Moreover, higher up the pipeline, the gender equity gap, further, worsens, with only 26% of C-Suite positions in the United States alone being held by women in 2022.

An Astounding Gender Pay Gap

Gender inequity reflects also in the difference between the pay of both men and women holding the same roles. Interestingly, the gap starts from entry-level positions, with women making 11% less than men on average for the same jobs, even though women negotiate for higher pay at about the same rates as men. As with career advancement opportunities, the gender pay gap further widens as women advance, with women earning on average 16% less than their male counterparts globally, although this percentage is significantly greater in many places. 

Best Practices to Close the Gender Inequity Gap

Best Practices to Close the Gender Inequity Gap

Although the statistics may be discouraging, modern technologies and work arrangements offer a world of opportunities that can totally turn around the current stats. Here are some best practices that organizations can do to help close the gap.

1. Ensure Fair Hiring Practices

Ensure your hiring board is diverse and includes women. Having a woman share in the hiring decisions may help highlight instances of unconscious bias. Besides that, provide training to your hiring managers and HR employees on gendered job posts and gender-discriminating questions and bias in interviews. More importantly, follow hiring dashboards closely to watch out for any gender-related discrepancies and take necessary actions. Also, provide a way for candidates to voice their complaints to your organization in case they experience discrimination along the hiring process.

2. Provide Appropriate L&D Initiatives

Leveraging the learning and development arm of your organization can help greatly in closing the gap. Build women’s skills by providing them with special training programs designed to help them overcome the leadership challenges specific to them. Design mentorship programs to help junior female employees receive guidance from senior leaders. Also, provide training to all employees to raise awareness about gender-related issues, bias, and best practices to make sure employees from all genders can bring their best to work.

3. Provide Opportunities for Growth & Promotion

Follow closely your promotion data with its gender divisions, share it transparently with all employees, and highlight achievements and when changes need to be made. Ensure women are fairly considered for promotions and are not being disregarded on the premise of their caregiving responsibilities. 

4. Create a Family-Friendly Working Environment

Research shows that flexibility is one of the top reasons women consider when selecting companies to work for. Providing remote work opportunities, flexible working hours, etc. are work arrangements that make it possible for care givers from all genders to strike a balance between their work and family responsibilities. Creating a daycare facility in the office or adding a daycare allowance to employees’ salaries with children under the age of five is one way to create a more family-friendly working environment.

5. Build an Equitable Payscale

Ensure that men and women are paid equally for the same jobs performed. Make sure the right checks are set for positions at all levels so that both genders are paid fairly even in entry level positions. It is not a change that can be done overnight, but publishing an organization-wide gender pay gap report regularly can help increase transparency, raise awareness, and encourage employees to speak up in case a pay adjustment is needed. 

6. Remember It’s About Men Too

Gender equity in the workplace is not only about women; it’s about men too. Work towards giving men the same caregiving privileges that women get. Maternal leave has been commonplace for long, but some forward-looking organizations and countries have started to implement paternal leaves too to help men stay on top of their paternal responsibilities. 

Build a Gender-Equitable Workplace

This is the current status of gender equity in the workplace and what you can do about it. If you’re interested in developing the leadership skillset of your female employees or raising organization-wide cultural awareness, you can check out our library of online courses here.

 

 

Increasing Engagement with Interactive E-Learning Content

Studies show that more than 41.7% of global Fortune 500 organizations already use some form of self-paced e-learning. Moreover, the corporate e-learning market is expected to grow by over 250% between 2017 and 2026. However, despite the rise of e-learning as a valid learning modality in most organizations, driving learner engagement remains a challenge. In fact, a study of 200 organizations using 28 different learning management systems shows that driving engagement is the number one challenge that 71% of organizations face when deploying e-learning programs. In this blog post, we’ll take you through a few tips to help you increase your learners’ engagement with the content of your e-learning programs.

First things first, why care?

The Importance of Engagement

Before we dive deep into how to build content engagement, it is essential that you understand why it even matters. Now, to understand the value of engagement in learning, you need to be acquainted with the psychological theory of flow.

Psychological theory of flow Update

According to positive psychologist Mihály Csíkszentmihályi, flow is the state of mind a person reaches when they become fully immersed in an activity. At flow, you lose your sense of time and become deeply engrossed in what you are doing. Flow brings the best work out of you, helps you overcome challenges, and spurs your creativity. Flow theory has long been associated with intellectual and creative pursuits, but its application to learning is of no less value.

In the learning context, flow helps learners stay focused on the learning activity, overcome learning challenges, gain new skills, retain learning, and, more importantly, enjoy the experience. So, how can you create e-learning content that helps learners stay in a state of flow?

Flow can only be achieved in the golden mean zone, which lies between the ‘low-stress zone’ which induces boredom and the ‘high-stress zone’ which induces anxiety. Keeping your learners in that ‘flow zone’, therefore, boils down to maintaining a healthy balance a balance between challenge and comfort. Let’s see how you can build both into your content.

 

Driving Engagement by Building Challenging Content

To drive learners to a state of flow while engaging with your content, you need to make the learning content challenging enough but not too challenging that it leads to de-motivation. The crux of this equation is to understand well your learners’ current level of knowledge and their desired next step. Here are practical ways you can use to achieve just that.

1. Correct Placement

Have a level placement testing methodology in place to ensure you are setting your learners to the appropriate learning paths for them. There is nothing more boring than having to go through two hours of content you already know. A crisp placement test centered on real-life knowledge and skills goes a long way to save you this trouble.

2. Leveled-Up Programs

Building on the previous tip, ensure you design your learning content in a layered format where learners progress from one level to another. There are two ways of building levels into your content: linear design and circular design. In linear learning design, you create your learning levels in a way by which the higher levels contain ‘more’ terminology and concepts that are not included in previous levels but build on them. In circular design, you create your learning content in a way that all terms and concepts are covered at all levels. However, there is ‘higher contextual depth’ as learners progress through the levels. 

Which methodology to use will be a question of the knowledge or skill area your learners aim to learn. Language, for example, is a skill area that is better suited to a circular design, while engineering, for example, is better suited to a linear design.

3. Personalized Learning Paths

Once you have designed your content in a level format and put a placement methodology in place, it is essential to recognize that even at the same level of knowledge, learners will have variations in what they know or do not know. Therefore, try to leverage AI-powered learning platforms that automatically build personalized learning paths for every learner. If such technology is not available for you, simply provide learners the freedom to choose what to learn. A simple ‘skip’ button can help learners choose what they want to learn.

4. Real-Life Applications

To add a sense of challenge to the learning content, learners must feel that the content can help them overcome some real-life challenges or problems they face. You can make your learning content challenging to the current level of learners by adding interactive scenarios, simulations, or project applications that help challenge them to move to the next level of real-life skill.

Driving Engagement by Building Challenging Content

Driving Engagement by Boosting Learners’ Comfort

To reach a state of flow, learners must not feel overwhelmed by the level of challenge in the learning program. You can ease learners’ tension and make them feel more comfortable with the learning process by following some of these best practices.

1.  Microlearning

Microlearning is the practice of chunking down learning content into bite-sized pieces that can be learned in under 10 minutes. This practice helps decrease your learners’ cognitive load and enables them to benefit from mind breaks as they progress through the content. So no matter how complex a piece of information is, your learners will have the energy to go through it because of a rested mind. Leverage the pause points that come with microlearning to provide learners with ample opportunities to rethink and reflect.

2. Gamification 

The gaming industry is estimated at a staggering US$ 202.7 billion worldwide, enjoyed by children and adults alike. And this is no surprise! Games are fun, competitive, and totally exhilarating. You can achieve a similar level of fun and engagement in your learning programs by designing them around game models. To instill gamification in your programs, you need to build into them these three elements: competition, leveling, and rewards. Consequently, you will have training programs that not only increase learners’ comfort but even excite them.

3. Focusing Objectives

An excellent way to capture your learners’ attention is by starting every module with a focusing objective. And please do not confuse them with learning objectives. Learning objectives are what instructional designers need to design successful programs; focusing objectives are simply-stated objectives that help learners understand what they will be ‘focusing’ on in the module. 

Stated bluntly in a statement format, focusing objectives can be less impactful. In fact, a more effective strategy for focusing your learners is to start your modules with a case study, scenario, quiz, or game that highlights a learning gap they have. This should be sufficient to focus their attention throughout the module and drive their engagement.

4. Frequent Feedback

Have you ever heard the saying, ‘practice makes perfect’? Well, it’s wrong. Practicing mistakes makes you only perfect at making mistakes. Likewise, effective learning requires constant feedback to drive positive behavioral change. Not only does constant feedback drive learning effectiveness, but it also boosts learners’ comfort. Learners feel supported when they get constructive feedback and encouraged when they receive positive feedback. Add feedback to your games, case problems, scenarios, etc. to increase learners’ engagement. It also helps if you can provide learners with a mentor or learning support specialist to answer their questions and provide guidance when needed.

Create Custom E-Learning Content to Increase Learners’ Engagement

These were a few tips that can guide you in building learning programs that help learners achieve a state of flow. In XpertLearning, we create highly interactive custom e-learning content for you. If you’re interested in knowing more about our custom content solutions, check out our wide array of offerings here.

 

 

The Benefits of a Student Information System

With more than 1.54 billion students worldwide in K-12 and Higher Education, it is easy to imagine the level of administrative work that goes into managing the information of this massive number of students every year. In fact, although the recommended student-to-administrator ratio of an educational institution is 12:1, schools in the US alone, for example, have a student-to-administrator ratio of 230:1.  Student Information Systems provide the optimal way to streamline educational administration to ensure your institution can focus on the most important aspects of student management. 

Read on to find out what a Student Information System is, what the benefits are, and how it can help you manage the influx of data that comes with managing student records. 

What is a Student Information System?

A Student Information System (SIS) allows you to store, manage and access all student information throughout the entire lifecycle, starting from the day a student applies to join your institution until they graduate and become alumni. Using a Student Information System is the optimal way to introduce efficiencies in processes and provide your students with a seamless and modern experience that complements rather than distracts from their student experience.

What’s the Difference Between a Student Information System (SIS) and a Learning Management System (LMS)?

What’s the Difference Between a Student Information System (SIS) and a Learning Management System (LMS)?

It is essential, first, not to confuse a Student Information System with other education technologies an institution requires. An SIS is different from a Learning Management System (LMS) although we commonly hear the two confused.   

The SIS’s main use is to manage the information and interactions within the Student Administration lifecycle for all constituents handling aspects such as admissions, enrollment, fees, exam boards, and a suite of online services for learners to engage with.  

An LMS, on the other hand, manages the teaching and learning journey for a student through their program of study. Mainly used by academic staff and learners, it is where you’ll find course content, engage in topic discussions, submit assessments for grading, take post-class surveys, and provide course evaluations, for example.  

Both an LMS and SIS provide an institution with data-based insights for decision-making. However, whilst the two systems are essential for any vocational and higher education organization, they are complementary and do not provide insights into the same decision-making areas. 

What are the Benefits of a Student Information System?

What are the Benefits of a Student Information System?

A Student Information System is an investment that an institution makes, but the investment is often returned and exceeded swiftly. The ROI can be determined in a wide array of benefits, unimaginable with the use of traditional, manual processes. Here are a few of the key benefits;

1. Administrative Efficiency

According to research, academic staffs spend around 5-10% of their work time on administrative tasks. Adding to this the fact that they spend 13% of their time keeping order in classrooms, educators are stripped of up to one-fifth of their teaching time every year. Not only do educational institutions lose teaching time to administration tasks, but they also have their administrators’ time lost in tedious and laborious tasks. Time spent on administrative tasks comes at a high cost. In fact, a recent study by the University of Rome has revealed that the process of verifying diplomas costs the university more than $20,000 annually, corresponding to about 36 weeks of work. 

A Student Information System significantly reduces the time spent on those tasks.

By introducing online services, workflows, and automated notifications to support administrative processes such as applications, enrollment, fee payments, and graduation, the processing and communication time for each of these tasks significantly drops. This, in turn, helps in reducing queues at Student Support counters, minimizing data entry tasks for all, and providing timely updated information   all of which are crucial at key points within the academic calendar. 

2. A Smooth Student Experience

If you work in a Higher Educational Institution, you know that your students are your customers. A positive student experience provides the highest endorsement on educational institutions for peer references, which is arguably one of the most vital lead generation sources for your institution.

Not many students will enjoy the necessary administrative processes a university requires. However, by providing a personalized portal for students to engage with at their convenience 24/7, students can stay updated on their online application progress, enroll online, pay tuition fees, receive class timetables, view their grades and progress online, or even raise a request all without attending campus! Best of all, a leading SIS doesn’t require an institution to re-enter information from scratch in each engagement, making the processes far quicker and more efficient than manual forms and disparate systems.

3. Valuable Insights for Decision Making

Like all powerful management systems, a Student Information System enables you to get more than just the job done. With a Student Information System, administrators’ work is less about handling tedious paperwork, providing more time to complete ‘value-add’ activities to improve institutional efficiency and the students’ experience. A Student Information System provides administrators and management with ample data-driven insights about students’ demographics, attendance, academic performance, payment status, engagement, etc., enabling the enhancement of institutional policies and processes to continuously improve the student experience. 

4. Managing Regulatory and Mandatory Requirements

Nearly all countries have a level of regulatory requirements for institutions to provide ministries and government departments with statistical information about their student population – a task that is becoming increasingly complex year after year.  A leading SIS will support many of these requirements as a standard or provide the ability to extract information via inbuilt reporting tools allowing an institution to maintain compliance for data and audits key for maintaining reputation within the sector

5. Higher Learning Outcomes

Research shows that attendance in class is positively correlated with academic performance, explaining 11.8% of variations in academic performance. Student Information Systems, when linked with campuses’ in-class tracking systems, enable real-time attendance tracking, helping educators stay on top of the student’s attendance performance. The availability of this instant data can have a significant impact on students’ commitment and performance.

Not only does a Student Information System provide the source data required for student attendance tracking, but it also helps educators track their student’s academic performance, providing alert mechanisms to trigger early interventions and ensure students stay on track.

Do you have the right Student Information System for your Educational Institution?

If you’re interested in knowing more about how your institution can benefit from an SIS, you can check out our Student Information Systems solutions here. Alternatively, if you’re interested in exploring other academic education solutions for your institution, you can refer to our offerings here

 

 

 

Top 2023 Talent Management Trends

As 2023 begins, carrying the aftereffects of the Great Resignation, the emotional weight of the return to the office post-COVID, and the looming shadow of an anticipated recession, HR professionals worldwide are bracing themselves for a workplace of a different dynamic. The trends this year show talent management strategies that are more attuned to the new shape of the workforce and its rising sentiments.

In this article, we explore the most striking features of the new shape of the workforce and how HR professionals worldwide are adapting their talent management strategies this year to thrive in a relentlessly changing landscape.

Talent Management Trends 2023

The Face of the Workforce of 2023

The 47 million resignations that marked ‘The Great Resignation’ and the 64% of employees reporting they would leave their employers if forced to return to the office full-time are but symptoms of a changing dynamic. The power imbalance between employers and employees is shifting, giving more agency to employees. This new power structure is driven by the below forces.

1). Scarcity in Specialized Talent

According to a Korn Ferry report, by 2030, more than 85 million jobs could go unfilled because there won’t be enough skilled people to take them. And according to the World Economic Forum, 50% of employees will need re-skilling to meet tech changes by 2025. So, organizations are having a hard time hiring highly specialized talent today and, what’s even worse, it won’t get any better in the future. This trend of scarcity in specialized talent has not gone unnoticed by the workforce. This is why skilled employees know they are hard to find and are putting in the effort to re-negotiate the social contract of work.

2). A Much Better Informed Workforce

In the good old days, employers could maintain salary and career trajectory confidentiality, now this confidentiality is a thing of the past. With the huge amount of data available on job boards, professional networking platforms, salary comparison websites, etc., and with the open sharing of cross-generational career experiences on social media platforms, the workforce of today is a much better-informed talent group. They are aware of their industry average compensation, their skill benchmarks, and the reputations of potential employers. In a nutshell, they have at their fingertips access to information that they can effectively use to negotiate better compensation and career growth opportunities for themselves.

3). A Workforce with Different Priorities

Research by PwC shows that when asked to rank what matters the most in their current jobs, ‘meaning in day-to-day work’ aka. ‘purpose’ tops the ranks of 83% of surveyed employees. Moreover, in a survey done by McKinsey, flexible work arrangements have been listed as one of the top priorities of employees when deciding to join an organization. With this new focus on purpose and well-being, organizations must adapt their employee experiences and employer value propositions to rise to the new priorities of the modern workforce.

4). A New Employer-Employee Relationship

The open and transparent access to information and opportunity has led to a shift in the nature of the employer-employee relationship. It is no longer a long-term exclusive relationship as it used to be. With 50% of millennials and 70% of Gen Zs reporting having side hustles alongside their full-time jobs and with the average number of years that employees spend in the same organization falling down to 4.3 years, employers must expect a more transient, non-exclusive relationship with employees, especially highly specialized talent. Only organizations that can adjust to these shifting dynamics will succeed in attracting and retaining the right talent.

5). The Rise of the Contingent Worker

Along the same lines, employers must also be open to tapping into the hidden talent of the contingent workforce to fulfill their talent needs. Getting contingent workers on board is no longer going to be an exception, but the rule, with experts recommending a 70/30 split between FTEs and contingent employees in your organization. Contingent workers are highly skilled professionals who work freelance or on a project basis to enjoy the flexibility and freedom that comes with contingent work. Therefore, if you want to succeed with this workforce, you must adjust your talent management strategy to accommodate their priorities.

6). The Boundaryless Organization

With the end of the pandemic, more organizations are inviting employees back to the office. However, research shows that 64% of employees would leave their organizations if a hybrid option is not available. With these clear employee priorities, companies like Shopify and Buffer are now flaunting work-from-anywhere-anytime work arrangements and 63% of high-growth organizations are already offering their employees hybrid work options. In the past years, many efforts have been made to maintain employee productivity within the new boundaryless organization. This year, the focus is on how to do it while building and maintaining the organizational culture and office friendships. Many organizations are experimenting with many solutions to discover what works.

Talent Management Trends 2023

How Talent Management is Responding

With this new face of the workforce in 2023, the organizations that are ahead of the curve are revisiting their talent management strategies and re-adjusting them to meet the demands of a new workforce dynamic. Here are some of the biggest changes that these organizations are making.

1). Flexible Talent Acquisition

Talent acquisition is getting more flexible as rivalry on attracting highly specialized talent and skilled professionals brews. Organizations are offering more roles on a contingent basis and are tapping into the global workforce. In fact, the Staffing Industry Analysts (SIA) reported in 2021 that there are 52 million contingent workers in the U.S. alone, representing 35% of the talent force. Moreover, talent acquisition is focused on re-designing the employer value proposition to offer higher, more equitable compensation and benefits, more flexible and hybrid work arrangements, employee experiences focused on wellbeing, and career development and growth opportunities.

2). A Focus on Re-Skilling & Up-Skilling

With the skill shortages of today and the future, organizations are directing their learning and development strategies toward re-skilling and up-skilling employees. In fact, research by Gartner shows that this is a top priority for 42% of HR leaders amidst fears that they may not have an explicit ‘future of work’ strategy.

3). A Focus on Career Growth

With a recent Gallup poll finding that 50% of the US workforce is ‘quiet quitting’ and the trend topping social media charts, organizations are making the shift this year to discover the true talent of their employees and re-focus on their growth and development. Talent management professionals are this year exploring ways to increase employee engagement on the job by making current work challenging and charting career paths for employees.

4). Employee Experience Front & Center

With the rising skill shortages and the new priorities of the workforce, organizations that will thrive are the ones that are re-centering the employee experience around the well-being of their employees. Creating meaningful, purposeful work, supporting work-life integration, and providing opportunities for impact are all key talent management objectives this year. Organizations that thrive are the ones that will prioritize human outcomes.

5). Making Hybrid Work

As more organizations go remote or hybrid, the question most talent management functions are now exploring is how to do it while maintaining organizational culture. Organizations are exploring myriad practices such as third-party workplaces, office-day events, regular check-ins, etc. to make hybrid work for company culture. Moreover, talent professionals, this year, are also concerned with performance visibility. In other words, in a workplace where some employees come to the office while others mostly work from home, how can organizations make sure the contributions of the remote workforce remain visible and do not go understated?

6). Rebuilding the Future Leaders

This new dynamic in the employer-employee relationship puts great demand on the skillset of leaders across organizations. The traditional approach to management and leadership will no longer make the cut. The new leader needs to be more experimental, work with more influence than power, motivate with purpose, and lead a remote, diverse team. With all these rising demands, 24% of HR leaders express that they are concerned about their leaders’ ability to adjust and 60% of HR leaders have listed leadership development as their top priority for 2023.

Prepare Your Talent Management Strategy for 2023

These have been the driving forces shaping the new face of the workforce in 2023 and the top talent management trends responding to them. If you’re interested in digitizing your talent management experience, you can check out our talent management solutions here. And if you’re interested in exploring ways to rebuild your leaders and upskill your workforce, you can check out our learning solutions here.

 

 

Corporate Learning Programs: Theory to Practice

With the high rate of change in the skills in demand, 58% of companies say that closing skill gaps has become a priority. As a result, 96% of HR and L&D professionals expect their staff training budgets to increase this new year. However, according to a survey by City & Guilds that covered 600 L&D professionals, almost all of them had experienced the ‘failure’ of an in-house training program within the past five years. This makes justifying the learning investment and measuring its ROI one of the biggest challenges that L&D departments face within company walls. In this article, we will help you discover how you can create learning programs that instantly translate into lasting, visible, and measurable change.

Learning Effective Measurement

What is Learning Effectiveness Measurement?

One of the most commonly used models to measure learning effectiveness is the Kirkpatrick model. According to Kirkpatrick, learning effectiveness can be measured on four different levels:

Level I: Learning Reaction
In this level of learning ROI measurement, you measure how learners ‘feel’ about the programs they have received. It’s usually administered in the form of surveys mid, post, and, sometimes, 90 days post training. Adittionally, it is important for you to not get carried away with any high numbers here, though. They only mean that the program was ‘fun’ and ‘engaging’ and that the learners ‘feel’ they have learned something useful. The objective truth may be different, however.

Level II: Learning Outcome
In this level of learning effectiveness measurement, you try to measure the objective truth: have the learners really learned anything from the program? The best way to measure this is through assessments, capstone projects, and assignments. The data you gain here informs you about whether the learners have actually acquired the knowledge and skills that you set out to help them gain.

Level III: Behavioral Change
Starting from this level is where most organizations falter. At this level, you already know that learners have acquired the necessary knowledge and skills. The question is: have they used them on the job? You see, ‘knowing’ and ‘doing’ are two different things. And according to a learning survey by 24X7, only 12% of learners say they apply the skills from the training they receive on their job. It seems that, in training, everyone is excited about learning new skills, but the moment employees get back to their jobs, it’s business as usual, and employees revert back to doing the same old things in the same old way. This leaves organizations struggling to help employees implement their newly learned knowledge and skills.

Level IV: Learning Return on Investment (ROI)
If learning is successfully transferred on the job, you are going to likely be able to measure your ROI. You can measure it in costs saved or revenues generated. You can even measure it in qualitative terms; the ROI does not have to be quantitative. For example, your ROI can be % reduction in absenteeism, % increase in employee engagement, % employee attrition reduction, etc.

Now that you know the four levels of measuring the effectiveness of your learning programs, you must have already guessed that the biggest challenge and the most seminal to the performance of the L&D department is related to level III, i.e. creating behavioral change. In the next section, we’ll help you look to your L&D programs differently to create the lasting and impactful change you want.

Learning Programs As A Learning Campaign

Learning Programs As A Learning Campaign

To help employees transfer their newly acquired knowledge and skills on the job, you need to take off the hat of the L&D department and wear that of marketing. What do marketers do to influence consumer behavior? They build campaigns, not advertisements. Likewise, you need to build learning campaigns, not learning programs.

What’s the difference?

A learning program is usually a hit-and-run which often helps employees learn new skills which they leisurely discard once back on the job. Learning campaigns, however, involve the continuous reminding and inviting of employees to apply their new learnings, which can significantly motivate learning implementation and boost the level of behavioral change.

Excited?
Here are a few tips about how you can transform your learning programs to learning campaigns.

Corporate Communication
Get all hands on deck to achieve your learning objectives. Create snippets of the most important learnings of your programs and make sure to get the corporate communication team on board to help disseminate these learnings. You can create snippets for all forms of communication such as email reminders, playbooks, job aids, infographics, and, even, offline posters that can be hung all around the office. The point is employees need to be continuously reminded of the key learning points of your L&D programs.

Employee Engagement
Get the employee engagement team on board too. What activities or company events can they organize to create memorable employee experiences that further cement the key learning points in the employees’ memories? What competitions and rewards can they develop to reinforce the message? The point is get the employee engagement team to have shared goals with you about getting employees excited about implementing their new learning.

Execution Excellence
Does your organization have an execution excellence or quality department? Whatever their name is in your organization, this is the function that is in charge of evaluating and improving organizational processes and policies. Have a discussion with them and help them understand the results of your learning needs assessment. Very often, employees do not apply what they have newly learned because their company policies, processes, and technology have been designed to fit the old ways of doing things. It helps to get the execution excellence department on board about what needs to change and with what level of priority in order to enable employees to apply what they have learned.

If you take this campaign approach to your L&D programs, you are likely to see your L&D efforts crowned with high behavioral change. And remember, it’s never a one-off; true learning impact only happens with regular and continuous reinforcement, using omni-channel communication.

Focus on Learning Campaigns

For the best use of your resources, you may find it more helpful to outsource the content of your learning programs so that you can focus on what truly matters- building learning campaigns. If you would like to know more about the various learning content we provide, please check out our various learning programs here.

 

 

 

 

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