Research – Online Learning, Talent and Performance in the GCC – 2017

Executive Summary :

It’s always an honor to host the leading HR and Talent development leaders from the best organisations in our region. This year (2016-2017) the participants where as enthusiastic as ever to share their thoughts on how we are going to develop our talent in another challenging upcoming year, where our leaders are asking us to tighten our belts and do more with less. As we unanimously rise to this challenge, we are thoughtful that we cannot simply halt training and development until things get better.  We all agree things don’t get better unless we are all committed to learn, develop and grow.

Overview of Survey :

The survey consisted a total of 15 questions, 2 of which were posed around demographics and 13 questions are seen as part of the research in this report.

Demographics & Survey Results :

The survey was completed by representatives of 85 large companies within different industries in the UAE. All participants were either Training and Learning Development Specialists or senior HR professionals. More than 75% of the participants stated that some form of Online-Learning was being used within their organisations.

Observations and Highlights :

  • Around 38% of the organisations surveyed said their L&D budget for 2016 were the same as the previous year, while 8% said it significantly increased.
  • Over 42% said online learning had played a significant role in their L&D strategy as 38% said this to be on 50-50 basis.
  • 68% agreed that eLearning will exist in the next 5 years.
  • Almost all participants had expressed that video based learning was either important or extremely important as a learning modality.
  • Only approximately 16% had deployed social networking for learning with 10% of those unable to correlate any success from this.

Survey Results : Click Here to download the complete survey.

Corporate education shifts to eLearning

Industry experts gathered at Customer Advisory Forum to discuss latest trends & Learning Initiatives

Learning CAFÉ Middle East closed the curtain on its 9th edition at the H-hotel in Dubai. The annual event highlighted the latest trends in Learning technologies, Development & Learning strategies and proposes new solutions for future learning.

CAFÉ ME brings together experts from education sector, software developers as well as CEOs and HR directors looking to improve on their current HR practices and training methods. “What started years ago as a small gathering of our customers to discuss learning technologies, has grown into one of the region’s largest think tank event on new HR and Learning technologies”, said Paul Michael Gledhill, Co-Founder and Executive Director of XpertLearning.

Gledhill continued: “Companies are now taking steps to ensure their corporate training is effective and up-to-date so that they can be sure that they are making it worth all the money spent. However, in addition to budgeting, employee turnover is usually a major problem which leaves companies with various learning gaps. Not to mention, the continuous changes and shifts in learning material and management systems”.

With competition in the corporate education market in the UAE intensifying as many players are operating in the market; companies are now investing in their human capital through effective learning and development approaches, particularly those that guarantee tangible future success. Experts at the event presented case studies and shared their knowledge and expertise on topics such as empowering local talent, mobile learning and leading the industry with innovation.  “Companies that are now looking to incorporate new training programs are turning to e-learning, which offers numerous advantages when compared to face-to-face or classroom learning. Advancement and efficiency are extremely important to businesses today, and many companies are turning to e-learning to save money, time, and energy”. Gledhill added.

Commenting on the event, Tony Glass, General Manager and CVP of Skillsoft, said: “Due to the continued growth of e-learning technologies & the increased connectivity, which is driven by not only the changing global economy but also by the millennial group of users we are seeing more organisations increasing their expenditure on-line. This is driven further by the continued pressures on ‘time’ so people are really wanting to have access to relevant, accurate and up to date information at the point of need, in the format they want and on the device they prefer. This immediate access to information is really driving the use of technology and the move to more mobile learning rather than the more traditional class room approach”.

Glass added: “This event is incredibly important to Skillsoft as it provides the perfect forum for us to engage with our ME Clients as well as support one of our key partners XpertLearning. The event this year was of particular significance as it also allowed us to share the new, engaging and essential business skills course format as well as showcasing Percipio, our new and beautiful content delivery system”.

From his side, John Ambrose, General Manager of SumTotal, said: “e-learning is an essential and indispensable component of every contemporary learning program.  It is an absolute requirement for any organisation that aspires to do learning at scale.  This event, brings together the largest group of talent and learning development professionals from across the UAE for an intense day of sharing of best practice, insights and strategies. I always take back a boatload of new perspectives from talking to our customers in the region and share these learnings with our product and development teams”.

Janine Croft, Co-Founder and Managing Director of XpertLearning, said: “The partnership between XpertLearning and Skillsoft has been pivotal in meeting the demands and requirements of clients in a challenging market place in the GCC. We continuously thrive at providing innovative methods to bring learning to people in a cost effective, timely and professional manner”.  “CAFÉ ME is organised every year to acknowledge our relationship with our customers and prospects in the region. This year is no exception, we have had an amazing lineup of speakers, with some of the most senior HR, Talent and Learning professionals joining us”.  Croft concluded.

An award ceremony was held at the conclusion of the event with the announcement of 6 winners.  Abraj Energy Services, Dubai First, Emirates NBD, GPIC, Kentech and Mobily all won in different categories for their contribution and effort to implement and use eLearning as way of training and development within their organisations.

Middle East Learning Research What were the most popular Training/Learning topics in 2016

What were the most popular Training/Learning topics in 2016?

Great Research in the field of L&D

particularly in the Middle East region is scarce to say the least. In an attempt to formulate some indications of the common learning and development topic areas XpertLearning delved into its many portals that make up a support network for some of the leading corporate and government sectors in the region to try to find out

Bear in mind that although our study will be biased towards online learning many of our customers connect these learning initiatives both their in house and external training provision.

In a similar but more global perspective our partners SkillSoft have been evaluating the top courses books and simulations so it’s interesting to compare these against our Middle East based learning topics

Here are a few snapshots with 4 documents of the full results available to download here on our research at XpertLearning tab

Top 20 Courses in UAE

1Difficult People in the Workplace
2Leadership Communication Skills
3Enhancing Your Listening Skills
4Becoming a Manager
5Handling Conflict with Others
6Techniques for Better Time Management
7The Model Leader
8Communicating with Power and Confidence
9Decision Making: Tools and Techniques
10Interpersonal Communication: Communicating Assertively
11Business Writing: Know Your Readers and Your Purpose
12Customizing Workbook Settings, Conditional Formatting, and Number Formats
13Automating Excel Tasks using Macros
14Goals and Goal Setting
15Customizing Visual Elements in Excel 2010
16Being an Effective Team Member
17Everyday Business Etiquette
18Problem Solving: Generating Alternatives
19Writing to Reach the Audience
20Formatting and Working with Text in Word 2010

Top Knowledge Centers in UAE

Note Knowledge Centers are a combination of learning assets courses video based simulations and books

Microsoft Office 2007 KnowledgeCenter
Project Management KnowledgeCenter
Microsoft Office 2010 KnowledgeCenter
Oracle KnowledgeCenter
Leadership KnowledgeCenter
Microsoft Enterprise Solutions KnowledgeCenter
Finance and Accounting KnowledgeCenter
Sales KnowledgeCenter
IT Security KnowledgeCenter
Call Center KnowledgeCenter
Professional Foundations KnowledgeCenter
HR Professional KnowledgeCenter
Visual C# KnowledgeCenter
Management KnowledgeCenter
Cisco KnowledgeCenter
Microsoft Office KnowledgeCenter
Leadership KnowledgeCentre

SkillSoft Top 9 Business Impact simulations Global

1Managing Projects without Direct Authority
2Are you listening to your customers (Role of VOC in Six Sigma)
3Listening to your Customers
4Communicating a Shared Vision
5What is Emotional Intelligence?
6Inspiring your Team
7Making Meetings Work
8Building Trust Incrementally
9Effective Body Language in Negotiations

SkillSoft Top 10 Challenge simulations Global

1Setting and Managing Priorities
2Adopting the Appropriate Management Style
3Handling a Change Request
4Project Management Essentials
5Uncovering the Root Problem
6Motivating Human Behavior
7Recognizing Natural Leaders
8Scope Definition Tools and Techniques
9Building and Leading Teams
10Ethics and Risks: Why They Matter in Project Success

Top Books Titles across All Collections

The most popular title across all of the Books24x7 collections in 2011 was A Guide to the Project Management Body Of Knowledge (PMBOK Guide) Fourth Edition, followed by 175 Ways to Get More Done in Less Time! Two of the new BusinessPro audio books also made it into the top 10, with a total of 25 audio books making it into the top 100 titles  a clear indication of the popularity of audio books! The most popular IT book of 2011 was Excel 2010 Power Programming with VBA.

Here are the top 10 titles across all collections:

  1. A Guide to the Project Management Body Of Knowledge (PMBOK Guide)
  2. 175 Ways to Get More Done in Less Time!
  3. Audio BookThe 7 Habits of Highly Effective People: Powerful Lessons in Personal Change
  4. Better Vocabulary in 30 Minutes a Day
  5. 100 Ways to Motivate Yourself: Change Your Life Forever, Revised Edition
  6. No Excuses! The Power of Self-Discipline
  7. The 7 Habits of Highly Effective People: Restoring the Character Ethic
  8. Audio BookThe 8th Habit: From Effectiveness to Greatness
  9. PMP Exam Prep: Questions, Answers, & Explanations
  10. Excel 2010 Power Programming with VBA

For more research from XpertLearning please visit www.XpertLearning.com

Open House Session for Arabic Language and Cultural Learning

XpertLearning recently conducted an Open House Session for Arabic Language and Culture learning with the staff of DEWA.

The event was an opportunity for staff to feedback and ask questions based on the experience they had on the program. This is one of many sessions held by XpertLearning as part of the consultancy services to ensure that e-learning, performance and talent management outcomes are as successful as possible.

Our vendor partner ArabiCollege, who delivered the program, were present and issued a certificate of recognition and achievement for the top performer, the ‘Student of the Month’. Along with the management of DEWA, the event was a great success and promoted the message of continuous growth and learning.

For more information on Arabic language program contact farhan@xpertlearning.com

Our New Partner, Ellucian

XpertLearning is pleased to announce its new partnership with Ellucian, the leading global provider for higher education software and services.

Ellucian is the world’s leading provider of software and services higher education institutions need to help students succeed. More than 2,400 institutions in 40 countries rely on Ellucian to help enable the mission of higher education for over 18 million students. Ellucian provides student information systems (SIS), finance and HR, recruiting, retention, analytics and advancement software solutions. With more than 1,400 institutions subscribing to Ellucian’s cloud services and SaaS offerings, the company is one of the largest providers of cloud-based solutions. Ellucian also supports the higher education community with a range of professional services such as application software implementation, training, education and management consulting.

Continue reading “Our New Partner, Ellucian”

Get in Touch

    getintouch

    Pin It on Pinterest