XpertLearning featured in ‘SEWA 30 Management Tips on Customer Delight’ Book
We are delighted to be part of the top 30 customers selected by Sharjah Electricity & Water Authority (SEWA) for their recent publication ‘Top 30 Management Customers Tips’ and share our views on Customer Service and Excellence.
SEWA 30 Management Tips on Customer Delight is a treasure trove of a wealth of knowledge garnered from years of experience and research of industry thought leaders.
The purpose of this publication is to collect thoughtful insights or tips from globally experienced top professionals. This book entails the secret recipe of the most eﬀective customer experience leaders, providing prescriptive guidance for how to infuse customer-centricity in any organisation. We are listed on page 47- #21 in this online version of the book attached (click here) as Paul Michael Gledhill – Co-founder, XpertLearning shares his tip on Customer Success.
We value our relationship with SEWA and would like to thank H.E. Dr. Rashid Alleem – Chairman, Sharjah Electricity & Water Authority, to have our views included in this publication and be part of the interactive zone.